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A new major version of the software is available. How can I upgrade without paying the full price?

Category: Purchase & Licensing

When a new major version of a plug-in or application is available, you are usually eligible to upgrade to the new version for a small fee. Upgrade links are available from the full version download pa...

Do you offer educational discounts to students & educators?

Category: Purchase & Licensing

Yes, we indeed have education discounts for both students and educators: please send us a copy of your student card or any other document that proves that you are a student or teacher, and we will sen...

My software "can’t be opened because Apple cannot check it for malicious software" - How to install?

Category: Download & Installation

On Mac OS Catalina or Big Sur you may encounter the following error message upon install: "[YOUR SOFTWARE] can’t be opened because Apple cannot check it for malicious software. This software needs to...

Can I get a refund?

Category: Purchase & Licensing

If you purchased software directly from our website in the past 30 days and have a problem with it, yes you can ask for a refund. If you purchased the software from a third party store, please contact...

My plug-in does not appear in Logic or Garage Band

Category: Download & Installation

First, make sure that you have installed the Audio Unit (AU) version of the plug-in. Logic cannot load VST, VST3 or AAX plug-ins. It only supports Audio Units (AU). Please also make sure that your ver...

Can I sell/distribute my plug-ins created with Plug'n Script?

Category: Plug'n Script

 Yes, you can sell / distribute the exported plug-ins freely, as long as you own the rights on the dsp scripts (you cannot sell plug-ins that only use the built-in scripts).

Can I synchronize two DAWs (tempo, start/stop...) with Connector?

Category: Connector

Unfortunately, Connector cannot synchronize host applications as plug-ins do not have any way to control the host's tempo or transport. If you want to play MIDI sequences or apply effects in sync in b...

Connector sender instance can connect, but receiver keeps saying "NOT CONNECTED"

Category: Connector

When the sender can display the name of the receiver, the connection is fine. If the receiver instance still displays "NOT CONNECTED", it means that the host application is not streaming any audio or ...

Cannot receive MIDI events thru Connector in Ableton Live

Category: Connector

In order to receive MIDI events via connector in Ableton Live, you have setup Live to route events from the output of the plug-in:1. Make sure you are using the VST version of the plug-in (VST3 or AU ...

Is it possible to achieve low latency streaming between two DAWs / audio applications?

Category: Connector

You should definitely be able to achieve very low latencies between to instances of Connector in different audio apps, even over the network. It just needs a bit of tweaking regarding the receiving bu...

How to record audio received by Connector in my DAW?

Category: Connector

Blue Cat's Connector is plug-in, and in most DAWs, plug-ins are inserted after track playback/recording in the audio chain. So while you can hear the audio output of Connector, it won't be recorded on...

How to Send/Receive MIDI with Connector?

Category: Connector

While there is no such thing as a MIDI plug-in in most DAWs (except for Logic), you can actually route MIDI events thru plug-ins in most of them. To send MIDI thru Connector, you simply need to insert...